Live audio issues, General Synod Saturday morning

June 13, 2015

Unfortunately some users experienced difficulties with the General Synod live-streaming facility during the Saturday morning sessions.

The issues were caused by problems with the streaming hosting service, which is supplied by a Third Party. During the course of the morning from time to time users were unable to connect with the server required to process and broadcast.

It seems that this was experienced by multiple customers and not simply the Scottish Episcopal Church.

Whilst we can only apologise for the disruption to the service, it was due entirely to events outwith our control.

The Information and Communication Board will, at its next meeting, be exploring alternative options in providing this form of facility and will make recommendations to Standing Committee for best way forward in live streaming General Synod 2016

With thanks for your patience co-operation in advising the communications team of the difficulties experienced.

Convener, Information and Communication Board